PRIVACY
Privacy Policy
This Privacy Policy explains how ArtOlive Ltd collects, uses and protects personal information when you visit our website, contact us or place an order.
Last updated: 20 September 2026
Who we are
ArtOlive Ltd is responsible for the personal information described in this Privacy Policy.
ArtOlive Ltd
38A Oswald Road
Scunthorpe, DN15 7PQ
United Kingdom
Company Registration No. 16785206
Email: ArtOliveltd@gmail.com
Information we may collect
When you contact us or use our website, we may collect information such as your name, email address and the information you include in a message submitted through our contact form.
If you place an order, we may also receive information required to process and deliver your order, such as your name, delivery address, contact details, order details and payment status.
Our website may also collect limited technical information, such as device, browser, IP address and cookie information, where required for the operation, security or performance of the website.
How we use your information
We use personal information only where necessary to operate ArtOlive and provide our services. This may include responding to enquiries, processing and delivering orders, providing customer support, maintaining the security of our website and complying with our legal and accounting obligations.
Depending on the circumstances, we process personal information because it is necessary to fulfil a contract with you, to take steps at your request before entering into a contract, to comply with a legal obligation, because we have a legitimate business interest, or because you have given your consent.
Payments
Payments made through our website or payment links are processed by the payment service provider used at checkout.
ArtOlive does not need to receive or store your full payment card details. Payment providers may process your information in accordance with their own privacy policies and security procedures.
Delivery
Where necessary to fulfil an order, we may share relevant delivery information with postal services or couriers. We only provide the information reasonably required to arrange and complete delivery.
Service providers
We may use trusted third-party service providers to operate our website, manage forms, process payments, provide technical services or deliver orders.
These providers may process personal information on our behalf only where necessary to provide their services.
We do not sell your personal information.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including dealing with enquiries, fulfilling orders, maintaining appropriate business records and meeting legal, tax or accounting requirements.
When information is no longer required, it will be deleted or securely disposed of where appropriate.
Cookies
Our website may use cookies and similar technologies to provide essential website functions, maintain security, remember preferences and understand how the website is used.
Where cookies are not strictly necessary, they will only be used where the appropriate consent has been obtained.
You can manage your cookie choices through the cookie settings available on our website and through your browser settings.
Your rights
Under UK data protection law, you may have rights relating to your personal information, including the right to request access to your data, ask for inaccurate information to be corrected, request deletion in certain circumstances, restrict or object to certain processing, and withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at ArtOliveltd@gmail.com.
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be published on this page.